Plainview Acceptable Use Policy
Last updated: 12 February 2026
This Acceptable Use Policy explains how Plainview’s services may, and may not, be used.
Plainview is operated as a sole trader business in England & Wales. Correspondence address: Union House, 111 New Union Street, Coventry CV1 2NT.
This policy should be read alongside the Plainview Terms & Conditions, Privacy Policy, and Disclaimer.
1. Purpose of This Policy
Plainview provides reassurance-led investigative review services intended to support individuals who are seeking clarity about online identity or representation.
This policy exists to:
Protect clients, third parties, and Plainview
Ensure services are used lawfully and ethically
Set clear boundaries around appropriate use
2. Permitted Use
You may use Plainview’s services only:
For your personal, private purposes
To seek reassurance, clarity, or contextual understanding
Where you have a lawful basis to provide the information submitted
In a manner consistent with UK law
3. Prohibited Use
You must not use Plainview’s services:
To stalk, harass, intimidate, or monitor another individual
To gather information for confrontation, coercion, or leverage
To support fraud, deception, or unlawful activity
To investigate someone on behalf of an employer, business, or third party
To obtain information for commercial, media, or publication purposes
To misrepresent Plainview’s work as proof, certification, or legal determination
To attempt to access private, restricted, or unlawfully obtained data
Plainview does not support surveillance, subject contact, or intrusive investigation.
4. Information About Third Parties
Where you provide information relating to another individual:
You confirm you have a lawful basis to do so
You accept responsibility for that disclosure
You agree not to misuse any findings or observations
Plainview does not verify the lawfulness of client-supplied information and does not contact third parties.
5. Right to Refuse or Discontinue Service
Plainview reserves the right to:
Decline a request for service
Refuse to proceed
Discontinue work already agreed
This may occur where:
A request falls outside the intended scope of the service
There are ethical, legal, or safety concerns
Use appears inconsistent with this policy
Where service is refused before work has commenced, a refund will be issued in accordance with the Refund & Cancellation Policy.
6. Breach of This Policy
Where this policy is breached:
Access to services may be withdrawn
Work may be discontinued
No refund will be due if work has already commenced
Plainview is not responsible for consequences arising from misuse of its services.
7. Governing Law
This Acceptable Use Policy is governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
8. Contact
If you have questions about this policy or whether your intended use is appropriate, please contact:
Plainview
Email: info@plainview.org.uk